Dezratech answers your inbound calls day and night, checks your real availability, and books the job straight into your calendar — while your competitor is still letting it ring.
The caller hears their appointment read back and confirmed before they hang up. No follow-up message to your customer is required — and none is sent.
A customer calls your business line while your crew is on a job site, or after hours.
Dezratech picks up immediately, asks the right questions, and checks your real schedule.
The job goes on your calendar and the appointment details are confirmed verbally to the caller, on the call.
Handles emergency leak calls and routine service requests without missing either.
Screens urgent safety calls from standard installs and books accordingly.
Keeps up with seasonal call spikes when your phone won't stop ringing.
If a caller reports a safety emergency, or asks a pricing question the AI isn't authorized to answer, Dezratech sends an SMS alert to your business phone so you can step in. These alerts go only to you, our client. Dezratech does not send text messages to your customers.
A caller reports a gas smell, an active leak, or another situation that needs you personally — you get a text.
A quote falls outside the guidance you configured, so the AI hands it back to you instead of guessing.
Alerts are enabled only after you sign the SMS Alert Consent clause in your Client Service Agreement. See the clause →
Call the demo line and talk to the receptionist your customers would reach, or email us and we'll set up a walkthrough for your business. We offer custom pricing tailored to your business. Contact us for a quote.