These terms govern use of Dezratech's AI phone receptionist service and this website. By signing a Client Service Agreement with Dezratech, or by using this website, you agree to these terms.
Dezratech provides an AI-powered phone receptionist service to home service contractor businesses. Once configured for a client, the service answers that client's inbound calls, checks the client's real-time availability, books appointments into the client's scheduling system, and confirms the appointment details verbally to the caller before the call ends.
Dezratech also operates the phone number +1 (636) 837-0808 as its own demonstration line. Calls to that number are answered by Dezratech directly, so a prospective client can hear the service for themselves.
Dezratech sends SMS text messages only to its own contracted business clients, at the business phone number that client provides on a standalone SMS Consent Form. Written consent is given on that form, which is independent of and not conditioned on the Client Service Agreement or any other agreement; the full text is reproduced in our SMS Opt-In Policy.
These messages alert the client that an inbound caller requires the client's direct, personal attention — for example a reported safety emergency, or a pricing inquiry the AI receptionist is not authorized to answer. Message frequency depends on the client's call volume and is not fixed or recurring. No marketing or promotional messages are sent.
Dezratech does not send text messages to callers or to the customers of its clients. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Wireless carriers are not liable for delayed or undelivered messages.
Clients are responsible for the accuracy of the information provided to configure the service, including business hours, service area, and pricing guidance; for maintaining active access to their own scheduling system or calendar; for keeping the SMS alert phone number current; and for fulfilling appointments booked through the service.
The service is intended solely for answering calls and scheduling and confirming appointments. It may not be used for marketing, solicitation, or any unlawful, harassing, or abusive purpose. Dezratech may suspend or terminate service immediately for a violation of this section.
Fees, billing terms, and the term of service are set out in each client's signed Client Service Agreement. Service is provided on a month-to-month basis and either party may terminate with 30 days' written notice, as described in that agreement.
Dezratech provides the service in good faith but does not guarantee uninterrupted availability, response times, or specific business outcomes. To the maximum extent permitted by law, Dezratech's total liability will not exceed the total fees paid by the client in the three months preceding the claim. Neither party is liable for indirect, incidental, or consequential damages.
These terms may be updated periodically. Continued use of the service after an update constitutes acceptance of the change.
Questions can be directed to hello@dezratech.com, or in writing to the address below.
Dezra Tech
Attn: Zeyab Khan Durrani, Founder & Owner
House 1126, Street 5, Ravi Block, Allama Iqbal Town
Lahore, Punjab 54570, Pakistan